It has been remarkable that this is only the second problemmatic account we have had in over three years’ trading, despite the recession. Given that our margins are so small bad debtors were one of the things that really worried me when we set Habitat Aid up. I was determined to pay our suppliers on time. It could be our superb credit control(!) which has helped. More likely it shows how honest folk are in the horticultural trade (unlike roofing companies!). That’s despite many of them having to cope with really difficult cash flow issues while they handle larger contracts.
So the main point of this blog is not to talk about the one exception, but to thank all our customers for being so well behaved. Apart, of course, from Bray Roofing*.
*and Bray Roofing, if you’re reading this, our bank account details are on the invoice.
A happy footnote:thanks to Trading Standards, who have been incredibly helpful, I have not only been in touch with Bray Roofing, but they are starting to pay me (in installments).